SMALL BUSINESS IT SUPPORT
At Source One Technology, we understand that every business faces a unique set of challenges when it comes to implementing technology to meet the ever-changing needs of their growing organization; without disrupting services or requiring excessive and overly complicated hardware expenditures.
We can help you implement IT solutions that are flexible, can be adapted for various situations, and can be easily managed and supported by your current staffing/employees without requiring monthly service fees or managed IT service contracts.
Most importantly for you, all of our onsite engineers have 10+ years of consulting experience, and are easily reachable and equally as responsive (via both phone and email) should any technical issues emerge, before, during, or after the project and scope of work we’re currently engaged in.
We can offer personalized small business IT support in the following key areas:
Data Backups: Local backups, Off-site backups, Cloud backups
Desktop Support: End-user PC/Desktop problems, Printer management
Email Services: Microsoft Exchange, Microsoft Office 365, Google for Business, etc.
Firewalls/Security: Cisco, Sonicwall, Watchguard, Fortigate, Untangle, and other UTM solutions
IT Performance Troubleshooting: Network, Server, and Internet bandwidth troubleshooting
Microsoft SBS: Microsoft Small Business Server administration and support
Computer Networking Services: HP, Cisco, Juniper, 3COM, Netgear
Remote Access: Site-to-Site VPNs, PPTP/IPSec VPNS, SSL VPNs, Terminal Services
Server Administration: Windows 2003, 2008, 2012, 2016, 2019 and Linux
Storage SANs: HP, Dell, EMC, NetApp, IBM
Virtualization: VMWare vSphere, Microsoft Hyper-V virtualization solutions
Moves/Adds/Changes: New installations and/or relocations of Computers/Phones
Why work with us?
Technivision provides small business IT support and IT services to help your company implement reliable, cost-effective, IT solutions and that will give your business the technology tools necessary to succeed and grow!
Free
Hardware Coverage |
PCs/Notebooks |
Printers & Scanners |
Hardware Support Level |
Spare Parts By order |
On-Site check (chargable) |
Disk Maintenance (chargable) |
PC / Printer Cleaning (chargable) |
Support Coverage |
Call Support (X) |
Remote Support (X) |
Ticket Response Time (24 hours) |
Emergency Onsite Support (X) |
Managed Services |
Infrastructure and Device Management (X) |
Cloud / SaaS Application Managmenet (X) |
24X7X365 Monitoring (X) |
Help Desk and On-Site Services (X) |
Backup & Disaster Recovery (X) |
Basic Security |
Email Encryption / SPAM Filtering (X) |
Web Content Filtering (X) |
Antivirus / Antimalware (X) |
Firewall Management (X) |
Cybersecurity |
Password Protection (X) |
Single Sign On (SSO) (X) |
Disk Encryption / Protection (X) |
Multi-Factor Authoentication (X) |
Cybersecurity Risk Assessment (X) |
Vulerability Scanning (X) |
Intrusion Detection System (IDS) (X) |
Threat Intelligence Platform (TIP) (X) |
Managed SOC (X) |
Security Awareness Training (X) |
Log Collection (SIEM) (X) |
End Point Detection & Responce (EDR) (X) |
Data Loss Prevention (X) |
Network Access Control (X) |
Uert Behaviotal Analytics (X) |
Report |
Server Profile + Network Diagram (X) |
Maintenance Service checklist (X) |
Monthly Service Report (X) |
Smart
Hardware Coverage |
PCs/Notebooks |
Printers & Scanners |
ADSL Routers + Switches |
Hardware Support Level |
Spare Parts by order |
On-Site Check 2 months |
Disk Maintenance |
PC / Printer Cleaning |
Support Coverage |
Call Support |
Remote Support |
Ticket Response Time (6-9 hours) |
Emergency Onsite Support (24h) |
Managed Services |
Infrastructure and Device Management |
Cloud / SaaS Application Managmenet |
24X7X365 Monitoring |
Help Desk and On-Site Services |
Backup & Disaster Recovery |
Basic Security |
Email Encryption / SPAM Filtering |
Web Content Filtering |
Antivirus / Antimalware |
Firewall Management |
Cybersecurity |
Password Protection (X) |
Single Sign On (SSO) (X) |
Disk Encryption / Protection (X) |
Multi-Factor Authoentication (X) |
Cybersecurity Risk Assessment (X) |
Vulerability Scanning (X) |
Intrusion Detection System (IDS) (X) |
Threat Intelligence Platform (TIP) (X) |
Managed SOC (X) |
Security Awareness Training (X) |
Log Collection (SIEM) (X) |
End Point Detection & Responce (EDR) (X) |
Data Loss Prevention (X) |
Network Access Control (X) |
Uert Behaviotal Analytics (X) |
Report |
Server Profile + Network Diagram (X) |
Maintenance Service checklist (X) |
Monthly Service Report (X) |
Professional
Hardware Coverage |
PCs/Notebooks |
Printers & Scanners |
ADSL Routers + Switches |
Server and Storage |
Hardware Support Level |
Spare Parts availabil 2-4 business days |
On-Site Check every 1 months |
Network Settings & Connectivity |
Disk Maintenance |
PC Cleaning |
Support Coverage |
Call Support |
Remote Support |
Ticket Response Time (3-6 hours) |
Emergency Onsite Support (3ours) |
Managed Services |
Infrastructure and Device Management |
Cloud / SaaS Application Managmenet |
24X7X365 Monitoring |
Help Desk and On-Site Services |
Backup & Disaster Recovery |
Basic Security |
Email Encryption / SPAM Filtering |
Web Content Filtering |
Antivirus / Antimalware |
Firewall Management |
Cybersecurity |
Password Protection |
Single Sign On (SSO) |
Disk Encryption / Protection |
Multi-Factor Authoentication |
Cybersecurity Risk Assessment |
Vulerability Scanning |
Intrusion Detection System (IDS) |
Threat Intelligence Platform (TIP) |
Managed SOC (X) |
Security Awareness Training (X) |
Log Collection (SIEM) |
End Point Detection & Responce (EDR) |
Data Loss Prevention |
Network Access Control |
Uert Behaviotal Analytics |
Report |
Server Profile + Network Diagram |
Maintenance Service checklist |
Monthly Service Report |
Unlimited
Hardware Coverage |
PCs/Notebooks |
ADSL Routers + Switches |
Printers & Scanners |
Server and Storage |
Loan of Equipment |
Hardware Support Level |
Spare Parts immidate delivery |
On-Site Check every 2 weeks |
Network Settings & Connectivity |
Disk Maintenance |
PC Cleaning |
Support Coverage |
Call Support |
Remote Support |
Ticket Response Time (1 min) |
Emergency Onsite Support (1Hour) |
Managed Services |
Infrastructure and Device Management |
Cloud / SaaS Application Managmenet |
24X7X365 Monitoring |
Help Desk and On-Site Services |
Backup & Disaster Recovery |
Basic Security |
Email Encryption / SPAM Filtering |
Web Content Filtering |
Antivirus / Antimalware |
Firewall Management |
Cybersecurity |
Password Protection |
Single Sign On (SSO) |
Disk Encryption / Protection |
Multi-Factor Authoentication |
Cybersecurity Risk Assessment |
Vulerability Scanning |
Intrusion Detection System (IDS) |
Threat Intelligence Platform (TIP) |
Managed SOC |
Security Awareness Training |
Log Collection (SIEM) |
End Point Detection & Responce (EDR) |
Data Loss Prevention |
Network Access Control |
Uert Behaviotal Analytics |
Report |
Server Profile + Network Diagram |
Maintenance Service checklist |
Maintenance Service checklist |
Monthly Service Report |
Annual Health Check Report |
Machine Profile |
Free
Start from 125$ / Monthly
Start from 175$ / Monthly
Start from 250$ / Monthly
Technivision Maintenance and Support Services Powered By
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