Our Server Support Solutions

In today's business world, the integrity of your servers—whether they are Active Directory domain controllers, mail servers, web servers, file servers, or database servers—is crucial. Any disruptions or outages can compromise efficiency and, consequently, profitability. Our mission is to swiftly identify and resolve any issues with your business network to ensure it is up and running as quickly as possible.

We provide a proactive and comprehensive 24/7 IT support service designed to keep your IT infrastructure up-to-date, running smoothly, and virus-free. By continuously monitoring server event logs and addressing potential issues before they occur, we help ensure that your business operations remain efficient and uninterrupted.

Call us to learn more: +971 58 5548148. We're here to help!

Our Expert Team

Hiring an in-house IT specialist to provide the necessary level of server support is often impractical for many companies. It is usually only feasible for larger organizations that can afford it and have the required time and expertise. Our IT support team, with over a decade of experience, offers round-the-clock specialist server support. Our goal is to provide cost-effective, expert proactive maintenance that ensures your business network is consistently well-managed.

Minimizing Server Problems

Servers that are slow or prone to outages can disrupt employee productivity and reduce overall efficiency. Outdated server software can negatively impact efficiency, output, and morale. Our proactive server monitoring and standardized workstation supervision minimize potential issues, ensuring that your server environment operates smoothly.

Hardware Support

Proper hardware maintenance is as vital as software monitoring and installation. We manage all physical aspects of our clients' servers, including casings, hard drives, cooling systems, memory, and motherboards. If any issues arise with your server infrastructure, our support team is ready to address and resolve them promptly.

Software Support

Our software support includes maintaining, upgrading, and installing operating system server software as needed. For instance, Microsoft critical security updates are applied monthly, and firewall, spyware, and virus protection are regularly reviewed and updated to guard against unwanted intrusion.

Ongoing Optimization

Declining server speed impacts business productivity. Daily use can lead to random network issues that need attention. We manage hard drive resources to prevent storage issues and potential server crashes, systematically optimizing servers and workstations to enhance speed and efficiency.

Crisis Support

Managing backup status and data testing is crucial for recovery in emergencies. Should a problem arise, our server support team is prepared to get your business back online quickly. We offer our expertise to restore lost or damaged data seamlessly.